Privacy Policy

The controller responsible for data processing is:
bravobike GmbH
Landsberger Straße 318 C-D
80687 Munich
Germany
datenschutz@jobrad-loop.com

We are pleased that you are interested in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data. Your data is processed on the basis of the GDPR as well as in accordance with § 165 para. 3 TKG (Austria).

1. Access Data and Hosting

You can visit our websites without providing any personal information. Every time a website is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access. These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests, which prevail within the scope of a balancing of interests, in the correct presentation of our services pursuant to Art. 6 (1) sentence 1 lit. f GDPR. All access data are deleted no later than one month after the end of your website visit.

Hosting

The services for hosting and displaying the website are provided in part by our service providers as part of processing on our behalf. Unless otherwise explained within this privacy policy, all access data as well as all data collected through forms on this website are processed on their servers. For questions regarding our service providers and the basis of our cooperation with them, please refer to the contact information described in this privacy policy.

2. Data Processing for Contract Handling and Contact

2.1 Data Processing for Contract Handling

For the purpose of contract processing (including inquiries about and handling of any existing warranty and performance disruption claims, as well as any statutory update obligations) pursuant to Art. 6 (1) sentence 1 lit. b GDPR, we collect personal data when you voluntarily provide them to us as part of your order. Mandatory fields are marked as such, as we require the data in these cases for contract processing, and we cannot send the order without this information. The specific data collected are visible in the respective input forms.

Further information on the processing of your data, particularly regarding the transfer of data to our service providers for the purpose of order processing, payment processing, and shipping, can be found in the following sections of this privacy policy. After full completion of the contract, your data will be restricted for further processing and deleted after the expiration of tax and commercial law retention periods pursuant to Art. 6 (1) sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data pursuant to Art. 6 (1) sentence 1 lit. a GDPR or we reserve a data usage beyond this that is legally permitted and about which we inform you in this declaration.

Merchandise Management System

For order and contract processing, we use merchandise management systems of external service providers. Our service providers work for us as part of order processing. For questions regarding our service providers and the basis of our cooperation with them, please refer to the contact information described in this privacy policy.

2.2 Customer Account

If you have given your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR by deciding to open a customer account, we use your data for the purpose of setting up the customer account and storing your data for future orders on our website. You may delete your customer account at any time, either by sending a message to the contact point described in this privacy policy or via a dedicated function in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 (1) sentence 1 lit. a GDPR or we reserve a data usage beyond this that is legally permitted and about which we inform you in this declaration.

2.3 Contact

As part of customer communication, we collect personal data pursuant to Art. 6 (1) sentence 1 lit. b GDPR when you voluntarily provide them to us when contacting us (e.g., via contact form, live chat tool, or email) for the purpose of processing your inquiry. Mandatory fields are marked as such, as we require the data in these cases to process your inquiry. The specific data collected are visible in the respective input forms. After your request has been fully processed, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6 (1) sentence 1 lit. a GDPR or we reserve a data usage beyond this that is legally permitted and about which we inform you in this declaration.

Chatbot

This page embeds the Chatbot from Landbot IO via a link. Landbot IO is a chat platform that enables website visitors to interact with our chatbot. We ask for your consent, with reference to our privacy policy, before the chat starts. The chat histories are stored in the Landbot IO application. Further information can be found in the privacy policy of Landbot IO (available at https://landbot.io/privacy-policy). The data you enter during communication remains with us or with the chatbot operator until you request deletion, withdraw your consent to storage, or the purpose of data storage no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions – in particular retention periods – remain unaffected. If consent is requested, processing occurs exclusively on the basis of Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent may be withdrawn at any time. In all other cases, the use is based on our legitimate interest in the most effective customer communication possible (Art. 6 (1) lit. f GDPR).

2.4. Transmission of Data to WUNDERFiX for Bicycle Repair

To fulfill our warranty and guarantee obligations and the associated bicycle repair services, we use the remote repair service solutions from WUNDERFiX (Wunderfix GmbH). The WUNDERFiX remote repair approach enables you as a cyclist to perform diagnostics, repairs, and maintenance on your bicycle from any location via the WUNDERFiX app, under the guidance of trained bicycle mechanics. The software solution used for bicycle repair includes video call, chat, and ticket management functions. The bicycle mechanics are connected with you directly. If a bicycle repair cannot be successfully completed by you under guidance, WUNDERFiX will refer you to a local bicycle specialist workshop to resolve the issue. The WUNDERFiX customer service handles all processing steps of the support ticket, including payment processing and communication, and coordinates forwarding to a local workshop if needed. To allow WUNDERFiX to process your service case, we forward the following data to WUNDERFiX after receiving your message regarding a service case: internal ticket including ticket number and damage description (“service case”), first and last name, email address, and, if applicable, address.

The transmission of the mentioned data to WUNDERFiX takes place to provide you as a cyclist with our warranty and guarantee services for handling service cases with the assistance of WUNDERFiX. The transmission of the data to WUNDERFiX is therefore carried out for the fulfillment of a contract or the implementation of pre-contractual measures. The legal basis is Art. 6 (1) sentence 1 lit. b GDPR. If we transmit personal data to WUNDERFiX as part of handling a bicycle service case, WUNDERFiX is the recipient of the data. WUNDERFiX processes the transmitted data under its own responsibility. Further information can be found in WUNDERFiX’s privacy information at: https://www.wunderfix.io/datenschutz.

3. Data Processing for Shipping

To fulfill the contract pursuant to Art. 6 (1) sentence 1 lit. b GDPR, we forward your data to the shipping service provider entrusted with the delivery, insofar as this is necessary for the delivery of ordered goods. For questions regarding our service providers and the basis of our cooperation with them, please refer to the contact information described in this privacy policy.

Data Transfer to Shipping Service Providers for Shipping Notification

If you have expressly consented to this during or after your order, we will, based on your consent pursuant to Art. 6 (1) sentence 1 lit. a GDPR, forward your email address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.
The consent may be withdrawn at any time by sending a message to the contact point described in this privacy policy or directly to the shipping service provider at the following contact address. After withdrawal, we delete the data provided for this purpose unless you have expressly consented to further use of your data or we reserve legally permitted data usage beyond this and inform you of such usage in this declaration. For questions regarding our service providers and the basis of our cooperation with them, please refer to the contact information described in this privacy policy.

Wiechert Logistic GmbH
Rita-Maiburg-Straße 6
88074 Meckenbeuren
Deutschland

4. Data Processing for Payment

When processing payments in our online shop, we cooperate with the following partners: technical service providers, credit institutions, payment service providers.

4.1 Data Processing for Transaction Handling

Depending on the chosen payment method, we transfer the data required for processing the payment to our technical service providers, who act for us as part of order processing, or to the commissioned credit institutions or the selected payment service provider, insofar as this is necessary for processing the payment. This serves contract fulfillment pursuant to Art. 6 (1) sentence 1 lit. b GDPR. In some cases, payment service providers collect the data required for processing the payment themselves, e.g., on their own website or via technical integration in the ordering process. The privacy policy of the respective payment service provider applies in such cases.
For questions regarding our partners for payment processing and the basis of our cooperation with them, please refer to the contact information described in this privacy policy.

4.2 Data Processing for Fraud Prevention and Optimization of Payment Processes

If applicable, we provide our service providers with further data, which they use together with the data required for payment processing, as our processors, for the purpose of fraud prevention and optimization of our payment processes (e.g., invoicing, handling disputed payments, supporting accounting). This serves to protect our legitimate interests, which prevail within the scope of a balancing of interests, in securing ourselves against fraud and ensuring efficient payment management pursuant to Art. 6 (1) sentence 1 lit. f GDPR.

5. Advertising by Email

5.1 Type and Purpose of the Processing of Personal Data

Product development, market research and advertising

Through our online services, you can consent to us processing the contact data stored in your portal account (such as name, address, email address, telephone number) as well as usage data (e.g. services used) and forwarding them to the companies of the JobRad Group, in order to conduct market research and product development and to inform you about personalised offers, products, services and surveys of the JobRad Group via different channels, e.g. by email or by telephone. The legal basis for the data processing is your consent under Art. 6 para. 1 sentence 1 lit. a) GDPR.

You may withdraw your consent at any time. You can declare the withdrawal at any later point without providing reasons, e.g. via the unsubscribe link contained in every email or by sending a message to the contact details provided in the imprint. The withdrawal applies to the future. The lawfulness of the processing carried out on the basis of your consent until withdrawal remains unaffected.

5.2 Email Newsletter with Registration and Newsletter Tracking

When you register for our newsletter, we use the data required for this purpose or separately provided by you in order to regularly send you our email newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a designated link in the newsletter. After unsubscribing, we delete your email address from the recipient list unless you have expressly consented to further use of your data under Art. 6 para. 1 sentence 1 lit. a GDPR or unless we reserve a data use beyond that which is legally permitted and about which we inform you in this declaration.

We would like to point out that we analyse your user behaviour when sending the newsletter. For this purpose, we analyse your interaction with our newsletter by measuring, storing and evaluating open rates and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").

For this evaluation, the emails sent contain one-pixel technologies (e.g. so-called web beacons, tracking pixels), which are stored on our website. For the evaluations, we link the following “newsletter data” in particular:

the page from which the page was requested (so-called referrer URL),
the date and time of access,
the description of the type of web browser used,
the IP address of the requesting computer,
the email address,
the date and time of registration and confirmation

and the one-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

If you do not want newsletter tracking, you can unsubscribe from the newsletter at any time as described above.

The information is stored as long as you are subscribed to the newsletter.

5.3 Newsletter Delivery

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. For questions about our service providers and the basis of our cooperation with them, please contact the point described in this privacy policy.

Our service providers are located in and/or use servers in the following country for which the European Commission has determined by decision that an adequate level of data protection exists: USA.

The adequacy decision for the USA serves as the basis for international data transfers, insofar as the respective service provider is certified. Certification is in place.

5.4 Sending Review Requests by Email

If you have expressly consented to this during or after your order in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we use your email address to request a review of your order via the rating system we use. This consent can be withdrawn at any time by sending a message to the contact option described in this privacy policy or via a designated link in the review request. After your consent has been withdrawn, we delete your email address from the recipient list unless you have expressly consented to further use of your data under Art. 6 para. 1 sentence 1 lit. a GDPR or unless we reserve a data use beyond that which is legally permitted and about which we inform you in this declaration.

The review requests may also be sent by our service provider Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops").

Within the scope of sending review requests, we receive information about the respective status from Trusted Shops (e.g. whether the review request was sent and whether it was delivered). This is done pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR in order to fulfil our legitimate interest in receiving information about review invitations, enabling us to make improvements based on this, as well as to fulfil the legitimate interest of Trusted Shops in providing this service.

For the sending of review requests and for the collection and display of review or status information, we are jointly responsible with Trusted Shops.

Within the scope of the joint responsibility between us and Trusted Shops, please preferably contact Trusted Shops for data protection questions and to assert your rights. You can find their contact options here. Further information on data protection can be found at the following link here. Regardless of this, you can always contact us via the contact option described in this privacy policy. Your request will then be forwarded to the other controller if necessary.

6. Cookies and Other Technologies

6.1 General Information

To make your visit to our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages.
Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted again after the browser session ends, i.e., after you close your browser (so-called session cookies). Other cookies remain stored on your device and allow us to recognise your browser during your next visit (persistent cookies). You can find the storage duration in the overview in your browser’s cookie settings.

Protection of Privacy on Devices

When using our online offering, we deploy technologies that are strictly necessary to provide the telemedia service explicitly requested by you. The storage of information on your device or access to information already stored on your device does not require consent for this purpose.

For non-essential functions, the storage of information on your device or access to information already stored on your device requires your consent. We point out that if you do not give consent, parts of the website may not be fully usable. Any consents you grant remain valid until you adjust or reset the respective settings on your device.

Subsequent Data Processing by Cookies and Other Technologies

We use technologies that are strictly necessary for the use of certain website functions (e.g. shopping cart functionality). These technologies collect and process IP address, time of visit, device and browser information, and information about your use of our website (e.g. information about the contents of the shopping cart). This serves our legitimate interests, which prevail in a balancing of interests, in an optimised presentation of our offering in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR and is carried out according to the legal provisions of § 165 para. 3 TKG (Austria).

We also use technologies to comply with legal obligations to which we are subject (e.g. to prove consent to the processing of your personal data) as well as for web analytics and online marketing. Further information on this, including the respective legal basis for the data processing, can be found in the following sections of this privacy policy.

What Types of Cookies Are Used?

Necessary Cookies

These cookies are required to operate our website. This includes, for example, cookies that enable you to log into the customer area or place items in the shopping cart.

Third-Party Cookies

These cookies, used by some of our advertising partners, help make the online offering and our website more interesting for you. Therefore, cookies from partner companies are also stored on your hard drive during your visit to our website. These are temporary cookies that delete themselves automatically after the specified time. Cookies from partner companies are typically deleted after a few days or up to 24 months, in some cases even after several years. The cookies of our partner companies also do not contain personal data. Only data under a user ID pseudonym is collected. These pseudonymous data are never merged with your personal data.

Targeting Cookies:

These cookies record your visit to our website, the pages you visit, and the links you follow. We use this information to tailor our website and the advertising you see to your interests.

Functional Cookies

These cookies are used for certain functionalities on our website, e.g. to suggest better navigation flow or to show you personalised and relevant information (e.g. “interest-based advertisements”).

Analytical / Performance Cookies:

These cookies make it possible to collect anonymised data on the usage behaviour of our visitors. We use these to analyse and improve the functionality of the website and to show you interesting offers.

Cookie Settings

You can find the cookie settings for your browser under the following links:
Microsoft Edge™ /
Safari™ /
Chrome™ /
https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies /
https://help.opera.com/de/latest/web-preferences/#cookies

If you have consented to the use of technologies under Art. 6 para. 1 sentence 1 lit. a GDPR, you may withdraw your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you may visit the following link:
https://jobrad-loop.com/cookie-declaration
If cookies are not accepted, the functionality of our website may be restricted.

6.2 Cookiebot Consent Management Platform

We use Cookiebot on our website to inform you about the cookies and other technologies we use, as well as to obtain, manage and document your potentially required consent for the processing of your personal data by these technologies. This is required under Art. 6 para. 1 sentence 1 lit. c GDPR to fulfil our legal obligation under Art. 7 para. 1 GDPR to be able to prove your consent to the processing of your personal data. Cookiebot is a service of Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark, which processes your data on our behalf.

After you submit your cookie declaration on our website, the Cookiebot web server stores your anonymised IP address, date and time of your declaration, browser information, the URL from which the declaration was sent, information about your consent behaviour, and an anonymous random key. A cookie is also set which contains the information about your consent behaviour and the key. Your data is deleted after twelve months unless you have expressly consented to further use of your data under Art. 6 para. 1 sentence 1 lit. a GDPR or unless we reserve data usage beyond that which is legally permitted and about which we inform you in this declaration.

Our service providers are located in and/or use servers in the following country for which the European Commission has determined that an adequate level of data protection exists: USA.

The adequacy decision for the USA applies as the basis for international data transfers, provided that the respective service provider is certified. Certification is in place.

7. Use of Cookies and Other Technologies

We use the following cookies and other technologies from third-party providers on our website. Unless otherwise stated for the individual technologies, this is based on your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR. After the purpose no longer applies and after we stop using the respective technology, the data collected in this context will be deleted. You may withdraw your consent at any time with effect for the future. Further information on your withdrawal options can be found in the section "Cookies and Other Technologies." Further information, including the basis of our cooperation with the individual providers, can be found in the descriptions of each technology. If you have any questions about the providers and the basis of our cooperation with them, please contact the contact option described in this privacy policy.

7.1 Use of Google Services

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information about your use of our website that is automatically collected by Google technologies is generally transmitted to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and stored there. Unless otherwise indicated for individual technologies, data processing takes place on the basis of an agreement between jointly responsible parties pursuant to Art. 26 GDPR. Further information on data processing by Google can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Our service providers are located in and/or use servers in countries outside the EU and EEA for which the European Commission has determined an adequate level of data protection.

Our service providers are located in and/or use servers in countries outside the EU and EEA for which no adequacy decision by the European Commission exists. Our cooperation with them is based on the European Commission’s Standard Contractual Clauses.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from within the EU, your IP address is stored on a server located in the EU for deriving location data and then immediately deleted before the traffic is forwarded for processing to other Google servers. Data processing takes place on the basis of a data processing agreement with Google.

For the purpose of optimised marketing of our website, we have activated the data sharing settings for “Google Products and Services.” This allows Google to access and use the data collected and processed by Google Analytics to improve Google’s services. Data sharing with Google within these settings is based on an additional agreement between jointly responsible parties. We have no influence on the subsequent data processing by Google.

To optimise the marketing of our website, we use the User-ID function. With this function, we can assign a unique, permanent ID to your interaction data across one or more sessions on our online services and thus analyse your usage behaviour across devices and sessions.

The Google Signals add-on feature of Google Analytics enables “cross-device tracking” for web analysis. If your internet-enabled devices are linked to your Google account and you have enabled “personalised advertising” in your Google account settings, Google can generate reports on your usage behaviour (especially cross-device user numbers), even if you switch devices. We do not process any personal data in this context; we only receive statistics generated on the basis of Google Signals.

For web analysis and advertising purposes, the DoubleClick cookie enables Google Analytics to recognise your browser when you visit other websites. Google will use this information to compile reports about website activity and to provide other services associated with website usage.

If you do not give consent under Art. 6 para. 1 sentence 1 lit. a GDPR for the use of Google Analytics, no cookies will be stored or read on your device. The data processing described in the previous paragraphs will not take place. To close gaps in web analysis through behavioural and conversion modelling, pings containing data (user-agent, information about your consent behaviour, screen resolution, IP address) are sent to Google.

Google Ads

For advertising purposes in Google search results and on third-party websites, when you visit our website the Google Remarketing cookie is set, which automatically collects and processes data (IP address, time of visit, device and browser information, as well as information about your use of our website) and enables interest-based advertising via a pseudonymous cookie ID based on the pages you have visited. Additional data processing only occurs if you have activated “personalised advertising” in your Google account. If you are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create cross-device remarketing audience lists.

For website analysis and event tracking, we measure your subsequent user behaviour via Google Ads Conversion Tracking if you arrived on our website via a Google Ads advertisement. Cookies may be used for this purpose and data may be collected (IP address, time of visit, device and browser information, and information about your use of our website based on events defined by us, such as visiting a page or signing up for a newsletter) from which pseudonymous usage profiles are created.

If you do not give consent under Art. 6 para. 1 sentence 1 lit. a GDPR for the use of Google Ads, no cookies will be stored or read on your device. The data processing described in the previous paragraphs will not take place. To close gaps in web analysis through behavioural and conversion modelling, pings containing data (user-agent, information about your consent behaviour, screen resolution, IP address, page URL, information about ad clicks in URL parameters) are sent to Google. Your IP address is used to derive the IP country.

Google Tag Manager

The Google Tag Manager allows us to manage various codes and services on our website. When implementing individual tags, Google may process personal data (e.g. IP address, online identifiers including cookies). Data processing occurs on the basis of a data processing agreement with Google.

By using Google Tag Manager, various services/technologies can be integrated. If you disable individual tracking services and therefore deactivate them, the deactivation remains in effect for all affected tracking tags implemented via Google Tag Manager.

YouTube Video Plugin

To embed third-party content, the YouTube video plugin collects data (IP address, time of visit, device and browser information), transmits it to Google, and Google processes it thereafter only when you play a video.

7.2 Use of Microsoft Services

We use the following technologies from Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland (“Microsoft”). Data processing takes place on the basis of an agreement between jointly responsible parties pursuant to Art. 26 GDPR. Information collected automatically through Microsoft technologies about your use of our website is generally transmitted to a server of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA, and stored there. Further information about data processing by Microsoft can be found in Microsoft’s privacy statements.

Our service providers are located in and/or use servers in countries outside the EU and EEA for which the European Commission has determined an adequate level of data protection.

Microsoft Advertising

For advertising purposes in Bing, Yahoo, and MSN search results as well as on third-party websites, when you visit our website, the Microsoft Advertising Remarketing cookie is set, which automatically collects and processes data (IP address, time of visit, device and browser information, as well as information about your use of our website) and enables interest-based advertising via a pseudonymous cookie ID based on the pages you have visited.

For website analysis and event tracking, we measure your subsequent user behaviour through Microsoft Advertising Universal Event Tracking (UET) when you arrive on our website via a Microsoft Advertising advertisement. Cookies may be used for this purpose and data may be collected (IP address, time of visit, device and browser information, and information about your use of our website based on events defined by us such as visiting a page or signing up for a newsletter), from which pseudonymous usage profiles are created. If your internet-enabled devices are linked to your Microsoft account and you have not disabled “interest-based advertising” in your Microsoft account, Microsoft can generate reports about your usage behaviour (especially cross-device user numbers) even if you switch devices (so-called “cross-device tracking”). We do not process personal data in this context; we only receive statistics based on Microsoft UET.

7.3 Use of Facebook Services

Use of Facebook Pixel

We use the Facebook Pixel within the technologies of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”) described below. With the Facebook Pixel, data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events defined by us, such as visiting a page or subscribing to a newsletter) is automatically collected and stored, from which usage profiles are created using pseudonyms. As part of the so-called extended data matching, information for matching purposes is additionally collected and stored in hashed form that can identify individuals (e.g., names, email addresses, and telephone numbers). For this purpose, a cookie is automatically set by the Facebook Pixel when you visit our website, enabling the recognition of your browser when visiting other websites via a pseudonymous cookie ID. Facebook (by Meta) will combine this information with additional data from your Facebook account and use it to compile reports about website activities and to provide other services related to website use, particularly personalised and group-based advertising.

The information automatically collected via Facebook (by Meta) technologies about your use of our website is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Further information about data processing by Facebook can be found in the Facebook (by Meta) Privacy Policy.

Our service providers are located in and/or use servers in the following countries for which the European Commission has decided that an adequate level of data protection exists: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA applies as a basis for data transfers insofar as the respective service provider is certified. Certification is in place.

Our service providers are located in and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
For these countries, no adequacy decision exists. Our cooperation with them is based on the following safeguards: European Commission Standard Contractual Clauses.

Facebook Analytics

Within the scope of Facebook Business Tools, statistics about visitor activities on our website are created from the data collected using the Facebook Pixel. Data processing is carried out on the basis of a data processing agreement with Facebook (by Meta). The purpose of this analysis is the optimal presentation and marketing of our website.

Facebook Ads (Ads Manager)

Via Facebook Ads, we advertise this website on Facebook (by Meta) and other platforms. We determine the parameters of each advertising campaign. Facebook (by Meta) is responsible for the precise implementation, particularly the decision about ad placement for individual users. Unless otherwise indicated for an individual technology, data processing takes place on the basis of a joint controllership agreement pursuant to Art. 26 GDPR. The joint responsibility is limited to the collection of data and its transmission to Meta Platforms Ireland. Further data processing by Meta Platforms Ireland is not covered.

Based on the statistics about visitor activities created by the Facebook Pixel, we conduct group-based advertising via Facebook Custom Audience by defining the characteristics of the respective target group. Within the scope of the extended data matching described above, Facebook (by Meta) acts as our processor.

Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about your use of our website, we conduct personalised remarketing via Facebook Pixel.

Via Facebook Pixel Conversions, we measure your subsequent user behaviour for web analysis and event tracking when you arrive on our website through a Facebook Ads advertisement. Data processing is carried out on the basis of a data processing agreement with Facebook (by Meta).

7.4 Other Providers of Web Analytics and Online Marketing Services

Use of Hotjar for Web Analysis

For the purpose of website analysis, technologies of https://www.hotjar.com Ltd., Dragonara Business Centre 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141, Malta (“Hotjar”), automatically collect and store data (IP address, time of visit, device and browser information, as well as information about your use of our website), from which pseudonymous usage profiles are created. Cookies may be used for this. The pseudonymised usage profiles are not merged with personal data about the holder of the pseudonym without separate, explicit consent. Hotjar acts as a processor on our behalf.

Our service providers are located in and/or use servers in the following countries for which the European Commission has decided an adequate level of data protection exists: United Kingdom, USA.
The adequacy decision for the USA applies as a basis for data transfers insofar as the respective service provider is certified. Certification is in place.

Use of Microsoft Clarity

Type and Purpose of Processing:

We use Microsoft Clarity on our website for statistical analysis of website usage. The provider of Microsoft Clarity is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 USA (“Microsoft”).

Legal Basis:

The processing of your data is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR. You may withdraw this consent at any time with future effect.

Recipients:

Microsoft Clarity uses cookies that enable analysis of website usage, as well as a tracking code that is executed when the service is accessed. The information collected, such as your IP address, location, time, or frequency of website visits, is transmitted to and stored by Microsoft. According to Microsoft, this information may also be used for advertising purposes and other services related to use of our website and the internet. We use Microsoft Clarity with the so-called anonymisation function. Under this function, Microsoft shortens the IP address already within the EU or EEA.

Microsoft’s privacy information can be found in the Microsoft Privacy Statement: https://privacy.microsoft.com/de-de/privacystatement

Further information and Microsoft Clarity’s privacy notice can be found at: https://clarity.microsoft.com/terms

Providing your personal data is voluntary and solely based on your consent. If you block access, this may lead to functional restrictions on the website.

Use of ABlyft

Type and Purpose of Processing:

“ABlyft” by Conversion Expert GmbH, Zeppelinring 52c, 24146 Kiel, is used to perform A/B testing of user behaviour and thus improve website usability. The tool allows comparison between the original version of the website and a modified variant (e.g., different design) to determine which version performs better. A user ID is generated and processed in anonymised form so that no conclusions about your identity can be drawn. Further information about data processing by this service can be found in the ABlyft Privacy Policy.

Legal Basis:

The processing of your data is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR. You may withdraw this consent at any time with future effect.

8. Integration of the Trusted Shops Trustbadge / Other Widgets

To display the Trusted Shops services (e.g., quality seal, collected reviews) and to offer Trusted Shops products for buyers after an order, Trusted Shops widgets are integrated on this website.

This serves to protect our legitimate interests, which prevail within the scope of a balancing of interests, in optimal marketing by enabling a secure shopping experience in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. The Trustbadge and the services advertised with it are an offering of Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with whom we are joint controllers pursuant to Art. 26 GDPR. As part of these privacy notices, we inform you below about the essential contents of the agreement pursuant to Art. 26 para. 2 GDPR.

Within the scope of the joint responsibility between us and Trusted Shops SE, please preferably contact Trusted Shops for data protection questions and to assert your rights using the contact options listed in the https://www.trustedshops.de/impressum/#datenschutz. Regardless of this, you may always contact the controller of your choice. Your request will then, if necessary, be forwarded to the other controller for response.

8.1 Data Processing When Embedding the Trustbadge / Other Widgets

The Trustbadge is provided by a U.S. content delivery network (CDN) provider. An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which for the USA can be accessed https://commission.europa.eu/system/files/2023-07/Adequacy%20decision%20EU-US%20Data%20Privacy%20Framework_en.pdf. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available https://www.dataprivacyframework.gov/s/. If service providers used are not certified under the DPF, Standard Contractual Clauses have been concluded as an appropriate safeguard.

When the Trustbadge is accessed, the web server automatically stores a so-called server logfile, which also contains your IP address, date and time of access, amount of data transferred, and the requesting provider (access data) and documents the access. The IP address is anonymised immediately after collection, so that the stored data can no longer be assigned to your person. The anonymised data is used in particular for statistical purposes and for error analysis.

8.2 Data Processing After Order Completion

After completing an order, order information (order total, order number, product purchased if applicable) as well as your email address hashed via a cryptological one-way function is transmitted to Trusted Shops. The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR. This serves to verify whether you are already registered for services with Trusted Shops and is therefore necessary to fulfil our and Trusted Shops’ overriding legitimate interests in providing the buyer protection linked to the specific order and transaction-related review services pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR. If this is the case, further processing occurs in accordance with the contractual agreement between you and Trusted Shops. If you are not yet registered for the services, you will subsequently have the opportunity to do so for the first time. Further processing after successful registration is also governed by the contractual agreement with Trusted Shops. If you do not register, all transmitted data will be automatically deleted by Trusted Shops and it will no longer be possible to associate the data with a person.

Trusted Shops uses service providers in the areas of hosting, monitoring, and logging. The legal basis is Art. 6 para. 1 lit. f GDPR for the purpose of ensuring a trouble-free operation. Processing may take place in third countries (USA and Israel). An adequate level of data protection is ensured by an adequacy decision of the EU Commission, which for the USA can be accessed https://commission.europa.eu/system/files/2023-07/Adequacy%20decision%20EU-US%20Data%20Privacy%20Framework_en.pdf and for Israel https://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32011D0061. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available https://www.dataprivacyframework.gov/s/. If service providers used are not certified under the DPF, Standard Contractual Clauses have been concluded as an appropriate safeguard.

9. Social Media

Our Online Presence on Facebook (by Meta), Instagram (by Meta), YouTube, LinkedIn, Xing

If you have given your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR to the respective social media operator, your data will be automatically collected and stored when visiting our online presences on the social media platforms listed above, and usage profiles will be created using pseudonyms. These may be used to display advertisements inside and outside the platforms that presumably match your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your rights and settings options for protecting your privacy can be found in the privacy policies linked below. If you still need assistance, you may contact us.

Facebook (by Meta) is offered by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Data processing in the context of visiting a Facebook (by Meta) fanpage is based on a joint controllership agreement pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found https://www.facebook.com/legal/terms/information_about_page_insights_data.

Our service providers are located in and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as a basis for data transfers insofar as the respective service provider is certified. Certification is in place.

Our service providers are located in and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
For these countries, no adequacy decision exists. Our cooperation with them is based on the following safeguards: Standard Contractual Clauses of the European Commission.

Instagram (by Meta) is offered by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, and stored there. Data processing in the context of visiting an Instagram (by Meta) fanpage is based on a joint controllership agreement pursuant to Art. 26 GDPR. Further information (information on Insights data) can be found https://www.facebook.com/legal/terms/information_about_page_insights_data.

The adequacy decision for the USA applies as a basis for data transfers insofar as the respective service provider is certified. Certification is in place.

Our service providers are located in and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
For these countries, no adequacy decision exists. Our cooperation with them is based on these safeguards: Standard Contractual Clauses of the European Commission.

YouTube is offered by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA and stored there.

Our service providers are located in and/or use servers in countries outside the EU and EEA for which the European Commission has determined an adequate level of data protection.

Our service providers are also located in and/or use servers in countries outside the EU and EEA for which no adequacy decision exists. Our cooperation with them is based on the European Commission’s Standard Contractual Clauses.

https://www.linkedin.com/legal/privacy-policy is offered by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (“LinkedIn”). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is generally transferred to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there.

Our service providers are located in and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA.

The adequacy decision for the USA applies as a basis for data transfers insofar as the respective service provider is certified. Certification is in place.

Xing is offered by New Work SE, Am Strandkai 1, 20457 Hamburg, Germany.

10. Contact Options and Your Rights

10.1 Your Rights

As a data subject, you have the following rights:

pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
pursuant to Art. 16 GDPR, the right to request immediate correction of inaccurate or completion of your personal data stored by us;
pursuant to Art. 17 GDPR, the right to request deletion of your personal data stored by us, unless further processing is necessary
- for exercising the right to freedom of expression and information;
- for compliance with a legal obligation;
- for reasons of public interest; or
- for the assertion, exercise or defence of legal claims;
pursuant to Art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as
- you contest the accuracy of the data;
- the processing is unlawful, but you oppose deletion;
- we no longer need the data, but you require it for legal claims; or
- you have objected to processing under Art. 21 GDPR;
pursuant to Art. 20 GDPR, the right to receive your personal data that you provided to us in a structured, commonly used, machine-readable format or request its transmission to another controller;
pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. You can usually contact the authority at your habitual residence, your workplace, or our corporate headquarters.

Right to Object

Where we process personal data based on our overriding legitimate interests as explained above, you may object to this processing with effect for the future. If processing is for direct marketing purposes, you may exercise this right at any time as described above. If processing is for other purposes, the right to object applies only for reasons arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for processing which override your interests, rights, and freedoms, or if the processing is for the assertion, exercise, or defence of legal claims.

This does not apply to processing for direct marketing purposes. In that case, we will no longer process your personal data for such purposes.

10.2 Contact Options

For questions about the collection, processing, or use of your personal data, for access, correction, restriction or deletion of data, as well as revocation of consents given or objection to specific data uses, please contact us directly via the contact details in our legal notice.

Data Protection Officer:
IITR Datenschutz GmbH
Marienplatz 2
80331 Munich
Germany

email@iitr.de

Status: March 2026