Online shopping experiences with JobRad® Loop

Buying a used bike online can naturally raise a lot of questions and uncertainties. What condition is the bike really in? Are there any damages or defects that might only show up later? Could there be hidden costs or risks? And what happens if something breaks? What experiences have other customers had with the online shop and our service?

We’re here to provide answers and clear up any doubts or perceived risks. You have fourteen days to test‑ride your bike and take your time making a decision. If you decide not to keep it, we’ll pick it up from your doorstep free of charge. We take the work off your hands! On top of that, we offer a one‑year warranty.

Still have concerns or open questions? In our FAQs, we address the most common topics.

Reviews and Customer Feedback

Your opinion and feedback matter to us. We stand for transparency, that is why we partnered with Trusted Shops.

Further Questions

If you still have questions, uncertainties, or comments about your online purchase, feel free to contact us via our general contact form or by phone during our hotline hours (Mon–Fri, 9:00–17:00).