All bikes are delivered fully assembled and ready to ride. For transport reasons, the handlebars will need to be straightened and the pedals fitted before use.

Your bike will be delivered either by our own logistics team or by an external freight partner. In all cases, the delivery date will be arranged with you in advance by email or telephone.

Once payment has been received, delivery usually takes between 4 and 7 working days, depending on your postcode, unless otherwise stated on the relevant product page. Please refer to the delivery information provided for each individual bike for the most accurate estimate.

E-bikes are supplied with the appropriate charger. Bikes with a removable battery include the corresponding battery keys, in the quantity stated in the offer. Speed pedelecs are delivered with the required registration documents.

Each bike is supplied with pedals, which are not shown mounted in the product photos. These will either be a set of standard pedals or the pedals originally fitted to the bike. As our bikes are refurbished, we cannot guarantee that the supplied pedals are model specific.

The delivery includes all items shown in the product images for the respective listing. Any additional accessories such as displays, pannier racks, bottle cages or mudguards that are not visible in the photos are not included.

Assembly tools, as well as documents such as the original invoice, user manual, service records or service reports, are not included in the delivery.

Please note that our bikes may differ from the original manufacturer’s standard specification when new.

It pays to be quick, as each of our bikes is unique and only available once. Some models may be offered in different variants, model years or frame sizes, which you can select on the product page.

Our shop is updated daily, with new bikes added across a wide range of price categories. You will find well known brands as well as lesser known manufacturers and niche products. Your ideal bike may be available very soon.

Unfortunately, it is not possible to reserve a bike. As our online shop is open around the clock, there are often several people interested in the same model, so it is worth acting quickly.

However, thanks to our 14 day return policy, you have the option of a two week test ride of up to 50 kilometres after delivery.

Delivery within the EU costs €49, excluding cargo bikes and other bulky models.

Our prices are fixed, as all refurbished bikes are professionally inspected, cleaned and serviced by our team. In addition, you benefit from a one year statutory warranty and a 14 day return policy with free return shipping.

We are therefore unable to adjust the price. The good news is that our shop is updated daily, with new bikes added across a wide range of price categories. Your ideal bike may be available very soon.