Thank you for your enquiry.
You will shortly receive a confirmation email including your ticket number. Our customer support team will get back to you as soon as possible. During periods of high demand, processing times may be up to 7 working days.
If your complaint falls within the 14 day cancellation period, please rest assured that the date of your complaint submission is what matters, not the date of our response. Any applicable return deadlines will be extended accordingly until the matter has been resolved.